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Massachusetts Small Business Development Center

Work Smarter with AI: AI Readiness for Small Business Owners

Nov
10
2026
Tue, Nov 10 10:00 AM to 12:00 PM

Who Should Attend:
Small business owners, entrepreneurs, and professionals who want to explore how AI can help them work more efficiently, strengthen their businesses, and stay competitive.

No prior AI knowledge or technical experience is required. We will meet participants wherever they are in their AI journey.

The session will be hands-on, with real-world examples and opportunities for participants to apply AI tools to their own business needs. Our goal is for everyone to leave with practical skills and ideas they can start using immediately.

Participants will explore how AI tools can support everyday business activities, including:

Marketing and customer outreach: Creating content, communicating with customers, and reaching new audiences.
Sales and business development: Preparing proposals, following up with prospects, and improving customer engagement.
Daily operations: Simplifying administrative tasks, conducting research, and organizing information.
Practical AI applications: Identifying opportunities to use AI within their own businesses.

About the Presenter:
Deeksha Joshi is a business and technology leader with over 15 years of experience in corporate strategy, business transformation, and workforce innovation. She previously served as Vice President and Head of Strategy for Liberty Mutual's $18 billion Global Risk Solutions business.


Fee: No Cost

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Phone: 508-793-7615

Location

Clark University
Higgins University Center
Grace Conference Room Clark University 950 Main Street Worcester, MA 01610