TTWR: Incident Response for Small Business- What to Do When Something Goes Wrong

You have been hacked. Now what?

We spend a lot of time talking about how to prevent cyberattacks. But what happens when prevention is not enough? When you open your laptop and something is clearly, terrifyingly wrong?

Most small business owners have no idea what to do in the first 60 minutes of a cyber incident - and that is when the decisions matter most.

In this special Cybersecurity Awareness Month edition of Tech Talks with Rob, we will cover:

The first 5 things to do when you think you have been breached
Who to call and in what order - IT support, your bank, law enforcement, your customers
How to contain the damage before it spreads
What to say to your clients and what NOT to say
Free resources from the FBI, CISA, and Massachusetts that exist specifically for businesses like yours
Why cyber insurance matters and what it actually covers

You have already learned how to lock the doors. This session is your fire escape plan.

Presented by Rob DelMastro, Berkshire County and Western MA. Centers Regional Director

Guest Speaker: Gene Kingsley, Cyber Range Manager
The Richard E Neal Cybersecurity Center of Excellence