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Massachusetts Small Business Development Center

How AI Is Changing How Customers Find Your Business

Apr
7
2026
Tue, Apr 7 10:00 AM to 12:00 PM
Topic: Customer Relations

Join Us for an In-Person Event!

How AI Is Changing How Customers Find Your Business

Not getting found online?

Search is changing fast — customers are asking AI tools like ChatGPT and Perplexity who to call, not just using Google.

Join this no-cost, hands-on, in-person workshop for small business owners (no tech skills needed). You’ll learn where your business stands today and what to do next.

In this session, you will learn how to:

Audit your Google Business Profile Discover the keywords your customers actually use See if AI tools recommend your business — or your competitors

Learn what others are doing better

You will leave with:

A local keyword strategy Ready-to-use AI prompts A clear 90-day action plan

Who should attend?

Any small business owner who wants more customers to find them online.

PLEASE BRING YOUR LAPTOP AS THIS IS A HANDS-ON TRAINING!

Seating is Limited. Reserve Your Spot Now!

Presented by MSBDC Berkshire Region Co-Sponsored by The Williamstown Chamber of Commerce & The North Adams Partnership


Fee: No Cost

Already Registered? Sign in for more information.
Phone: 413-545-0932

Location

BICWORKS@ MASS MoCA
BICWORKS@ MASS MoCA 1040 Mass MoCA Way North Adams, MA. 01247